Refund policy

Cancellation Policy

We can cancel any order before it goes into processing. The easiest way to cancel your order is by calling us at +91-9630669177.

Returns and Refunds

Our return policy is simple. Any product not matching the details as advertised on our website can be directly returned at the time of delivery.

In case a product customer ordered is not available, we will notify the customer by E-mail/Phone/SMS.

Products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty or different from the ordered one. You can return the product(s), purchased from us under your order within 3 days, provided the product(s) packs are sealed/unopened/unused and in original condition.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@bambamnamkeen.com or call us at +91-9630669177.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. 

In case of PAN India(outside Dhar) orders, it is advised to record the video at the time of opening the parcel. In case of damage or non-matching of product, sufficient proof will be required to initiate the refund.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will issue a refund once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

In case of PAN India(outside Dhar) orders, refund will be issued excluding the shipping fees (both forward and reverse).